How much does it cost to use Pelago?

It is completely free to use Pelago for free events. There are no monthly charges or set-up fees and Pelago gives you access to powerful event promotion, event registration and reporting tools.

Pelago Service Fee
If your event is paid, we charge a percentage fee plus a fixed fee per ticket to cover our service charges. See the table below for service fees in each currency.

Payment Processing Fee
A payment processing fee also applies as set by the payment gateway. Pelago currently uses PayPal to accept payments when you set-up a paid event. See the link to PayPal in the table below for their latest fee structure.

CurrencyPelago service feePayment gateway feeSupported payment methods
HKD 2.5% + 8 HKD See PayPal fees Visa, Mastercard, DinersClub, Amex, PayPal
SGD 2.5% + 1.40 SGD See PayPal fees Visa, Mastercard, DinersClub, Amex, PayPal
USD 2.5% + 1 USD See PayPal fees Visa, Mastercard, DinersClub, Amex, PayPal

* All currencies are charged at 2.5% + 1 USD equivalent

 

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