When you buy tickets through Pelago you will be sent an email including your tickets and your receipt.
If you have not received the email please firstly check your spam box. If you still can't find it, you may easily retrieve your tickets in the Pelago app. Download Pelago and sign-up with the email address used to register to the event. Your tickets are waiting for you under My Tickets accessible from the left hand menu.
If you are still having problems please email us at firstname.lastname@example.org.